July 17th, 2007

Bel-Pink-PA Bridge

EZ-Pass Info

I have had my EZ-Pass since before it was called an EZ-Pass. Say, twelve, thirteen years ago? Never had a problem with it and I love it.

Last week though, I had a dentist's appointment and I used the Toll road. Of course, having my transponder, I check into the EZ-Pass lane and just go through. Much to my surprise, all the bells go off and the "Did Not Pay" thingy lights up.

WTF?

I called the Smart Pass phone number today to figure out what happened. I give them my info, and they cannot find it anywhere.

Finally, after much toil and trouble, it comes out that my account has been closed because said transponder has not been used for the last six months.

WTF???

In the end, my account was reactivated, and the fine that would have resulted from my apparent blowing off a toll booth straightened up.

This thing about cancellation of accounts without notification must be a new one. I hate it when this happens, and people should be warned about it.

So if you have an EZ-Pass for driving to Pennsic, and you have not been using it lately, check it out and make sure that it is current. You don't want to find out that your device doesn't work when you are in the middle of nowhere.

Sigh.
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